Capture, analyze, act. Build the ultimate program for customer feedback

Toss the duct tape. Survey and listen to your customers across every channel,
automatically identify key themes, and put insights into action — all in Survicate’s platform.

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Customer Surveys

Insights Hub

Feedback Analytics

Automated Flows

Trusted by 1500+ digital businesses

Go from feedback noise...

Crushed by multiple feedback tools
Can’t see the forest for the trees
Drowning in ad hoc updates
Siloed takeaways and stalled action

...to feedback knowledge

One feedback platform that surveys every channel
Connect all the dots for big picture insights
Critical trends that refresh daily
Continuous learning and adaptation

Survicate: one platform to turn feedback into impact

Collect

“We had more than 1000 answers in one day using Survicate's NPS surveys.”

Analyze

“It's easy to quickly analyze users' answers. I also enjoy how Survicate puts survey results into graphics.”

Act

“Our feature validation became two times faster, now we can reach out to customers even in one week and get feedback.”

See all customer stories

Step 1

Ask everywhere, learn everything

Proactively source feedback with multi-channel surveys

Include surveys within your emails, website, mobile and web apps to monitor the entire customer journey and meet customers where they are.

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Watch trends emerge from the ocean of feedback

Automatically gather constant input from support tickets, call recordings, online reviews, and more — and rest assured every channel is covered.

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Step 2

Convert raw data into key themes — automatically

Our AI will enrich feedback, slice and dice survey results, and build customer dashboards to track insights across the journey and power smarter, faster decisions.

Learn more about Feedback Analytics

Step 3

Take action within existing workflows

Survicate keeps things moving with all your tools, ensuring the right steps are taken and the right people are informed.

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“The time savings and the ability to automate responses [with Survicate] have made a huge difference to our workflow, and the feedback we gather helps drive our business decisions.”

Chris Eamer

Operations Manager at Wahi

Features for deeper feedback

Automatic Enrichment

Add CRM and product data to survey responses and instantly segment key users, uncover customer insights, and prioritize improvements.

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Auto-Generated Topics

Watch as feedback is auto-sorted into topics like user experience, technical issues, and more... so you can discover key themes and keep your efforts focused.

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Precise Targeting

Create segments and custom surveys to ask the right people the right questions, ensuring high-quality responses and valuable insights.

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AI-Powered Research Chatbot

Ask a question, and Survicate’s AI instantly summarizes feedback from all sources, helping you make faster, data-driven decisions. No manual work needed.

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How top teams turn
feedback into alignment

CX Teams

Track satisfaction, analyze loyalty trends, and evaluate the customer journey to identify pain points and areas to improve.

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Marketing Teams

Personalize content, boost conversions, and conduct market research to optimize marketing strategy.

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Product Teams

Collect contextual product feedback to guide the roadmap, and gather user feedback to optimize the UX.

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Send the survey data to all your tools with 1-click native integrations

ActiveCampaign

“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”